An AI shopping assistant for your Shopify store

Agent Forja builds a shopping assistant for a Shopify store from the store’s address. Paste it in, and within a few minutes you have an assistant that answers shoppers from your own products and policy pages, and shows them real products with photos and prices. There’s no app to install and no API key to create.

What it reads

Your products, from Shopify’s public product feed — the same one your theme uses. Each variant comes with its own price and availability, along with photos, descriptions and sale prices where you’ve set a compare-at price. Up to 10,000 products.
Your policy and help pages — shipping, returns, FAQ, about and contact — so it can answer more than product questions.
Only what your storefront already shows the public. It never asks for admin access, so it doesn’t see unpublished products, customers or orders.

Some stores switch the public product feed off. Agent Forja then reads the store page by page instead, using the product details your theme publishes for search engines.

What shoppers can do with it

Ask in their own words — “a warm jacket under $100”, “do you have this in a medium?” — and get products from your catalogue as cards, each with a photo, the price and a link to its page on your store.
Ask about shipping, returns and anything else your policy pages cover.
Ask for a person. The chat is flagged in your dashboard, and emailed to you once you’ve set a team email; answer from either and your reply appears in their chat — see how handoff works.

Answers come from your store, not from the internet. When the exact thing isn’t there, it says so and offers the closest real thing you sell. It doesn’t make one up.

Keeping it up to date

Every night Agent Forja reads your store again — products, prices, sizes and key pages — so the assistant isn’t answering from last month’s catalogue. After a big change you can also press Sync on the agent’s Data tab.

What it doesn’t do

It doesn’t take orders or payment itself. With Buy now, a shopper picks a size in the chat and lands in your store’s own cart with it; they pay on your checkout, as they do now.
It can’t look up or change a specific order, because it has no access to your orders. A shopper asking about one can be handed to you.
It doesn’t send emails to shoppers or make changes in your Shopify admin.
It’s text chat on your site and on its own link. Instagram and Messenger direct messages are coming soon; WhatsApp and phone aren’t supported.

Adding it to your store

Create a free account and paste your store’s address. The catalogue imports while you watch — typically two to five minutes, depending on its size.
Answer the builder’s questions — how the assistant should sound, what it should leave to you — and give it the email that should get handoffs. Try it in the Preview tab as a shopper would.
Publish, then copy the one-line snippet from the Share screen.
In Shopify, open your theme’s code editor (Online Store → Themes → … → Edit code), open theme.liquid and paste the snippet just before </body>. Save.

A chat bubble then appears on every page. The assistant also has its own link you can share anywhere, and on the Share screen you can limit which websites may embed it.

Prefer not to touch code? We can add it for you. In your Shopify admin, go to Settings → Users and permissions → Add staff, enter support@agentforja.com and give access to Online Store → Themes only. We add the code and email you when it’s live, and you can remove our access any time.

What it costs

Free — $0, no card needed: 1 agent, 20 chats a month.
Starter — $49 a month or $490 a year: 3 agents, 100 chats a month.
Pro — $99 a month or $990 a year: 5 agents, 250 chats a month, priority support.

A chat counts only once the agent has given 3 replies, so a "hi" or one quick question is free. A long chat counts once more at its 16th reply and stops at 30 replies. Only the agent's replies count — never the visitor's messages, and never the owner's own building and testing. Prices are in US dollars; tax may be added at checkout. Cancel any time — see pricing for the details.